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Case study

A two-person installer, running like a team of four.

A Sydney residential technology installer with two people and about $1.2 million in annual revenue has run its jobs, money and admin on IAM Systems every day since before we offered it to anyone else.

8+ hrs

of admin saved every week

500

items handled by agents each month

~50%

of agent work approved without edits

2

people running a $1.2M-a-year business

Figures reported by the business owner, November 2026.

The business

Big jobs, small team.

Home automation, networking, AV and security installs across Sydney, delivered by two people plus subcontracted technicians. Every hour spent on admin was an hour not on site.

Line illustration of a modern house with data and wiring paths running through it
What changed

From the kitchen table to the approval queue.

Before

Quotes typed up at night, supplier bills and subcontractor invoices matched by hand, hours reconstructed from emails and memory, and no clear view of which jobs actually made money.

After

  • A morning brief every weekday with today's jobs and what's ready to bill.
  • Supplier bills, supplier orders and subcontractor hours attributed to the right job.
  • A live profit view for every project using real costs (bills, supplier orders and labour), with jobs flagged where costs are incomplete instead of showing inflated margins.
  • About half of everything the agents prepare is approved as is; the rest is a quick edit.

What the owner does now

Reviews and approves. The agents do the preparing, matching and chasing.

Get your evenings back.

A 30-minute discovery call. We'll look at how your business runs today and where the admin is piling up.